Deliveroo: Food & Shopping

iOS

Deliveroo

5.0

(2,506,258 total reviews)

Food & Drink

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Deliveroo: Food & Shopping

Users frequently complain about late deliveries, often significantly beyond the estimated time, and poor customer service that fails to resolve issues. Many report missing or incorrect items in their orders, with refunds being partial or difficult to obtain. The app's logistics and rider assignment are also criticized for inefficiency and lack of reliability.

Late deliveriesHigh
Missing or incorrect itemsHigh
Poor customer serviceMedium

AI summary of 361 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Deliveroo: Food & Shopping?

Negative reviews on Deliveroo: Food & Shopping cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Deliveroo: Food & Shopping rated on App Store?

Deliveroo: Food & Shopping has an average rating of 4.6 stars from 2,506,258 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Deliveroo: Food & Shopping have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Deliveroo: Food & Shopping, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Deliveroo: Food & Shopping worth installing in 2026?

Deliveroo: Food & Shopping is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Deliveroo: Food & Shopping?

Browse the Food & Drink category to compare Deliveroo: Food & Shopping against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.