How to Cancel Мой POWERNET and Get a Refund
Мой POWERNET subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Мой POWERNET billing.
Cancel Мой POWERNET on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Мой POWERNET in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Мой POWERNET until the current billing period ends, then it will not renew.
Cancel Мой POWERNET on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Мой POWERNET from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Мой POWERNET on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Мой POWERNET
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Мой POWERNET charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Мой POWERNET purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Мой POWERNET users report about billing
Users frequently report severe performance issues, including app crashes, unresponsive controls, and black screens. Many complain about recent updates breaking core features like video/audio playback, doorphone functionality, and payment processing. Technical support is described as unhelpful, with unresolved problems persisting for months.
Summarized from 35 recent 1-3 star reviews. Read them before you renew.
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Мой POWERNET cancellation: frequently asked questions
Does canceling Мой POWERNET stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Мой POWERNET will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Мой POWERNET?
Refunds are handled by Apple or Google, not by Мой POWERNET directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Мой POWERNET charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Мой POWERNET still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Мой POWERNET as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Мой POWERNET account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Мой POWERNET app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Мой POWERNET right after I cancel?
No. You keep full access to Мой POWERNET until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.