Is Urban Company: Home Services Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Urban Company Limited.
What Urban Company: Home Services's age rating means
Urban Company: Home Services holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about Urban Company: Home Services
Users frequently report unexpected price increases after booking, with charges often much higher than initially shown. Many complain about unreliable service providers who cancel last-minute, arrive late, or fail to complete jobs properly. Customer service is described as unhelpful, offering apologies but no solutions, and refunds are difficult to obtain.
Summarized from 21 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Urban Company: Home Services
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Urban Company: Home Services if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Urban Company: Home Services on your child's device.
Urban Company: Home Services for kids: frequently asked questions
Is Urban Company: Home Services safe for kids?
Urban Company: Home Services carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does Urban Company: Home Services have?
The App Store rates Urban Company: Home Services as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Urban Company: Home Services safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Urban Company: Home Services from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Urban Company: Home Services and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.