How to Cancel Orange et moi Caraïbe and Get a Refund
Orange et moi Caraïbe subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Orange et moi Caraïbe billing.
Cancel Orange et moi Caraïbe on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Orange et moi Caraïbe in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Orange et moi Caraïbe until the current billing period ends, then it will not renew.
Cancel Orange et moi Caraïbe on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Orange et moi Caraïbe from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Orange et moi Caraïbe on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Orange et moi Caraïbe
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Orange et moi Caraïbe charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Orange et moi Caraïbe purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Orange et moi Caraïbe users report about billing
Users frequently report being unable to log in or access their accounts, with many encountering technical errors or bugs. Common tasks like managing eSIMs, paying bills, or changing plans are often described as impossible or unreliable. The app is criticized for being slow, outdated, and frequently redirecting users to the website.
Summarized from 134 recent 1-3 star reviews. Read them before you renew.
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Orange et moi Caraïbe cancellation: frequently asked questions
Does canceling Orange et moi Caraïbe stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Orange et moi Caraïbe will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Orange et moi Caraïbe?
Refunds are handled by Apple or Google, not by Orange et moi Caraïbe directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Orange et moi Caraïbe charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Orange et moi Caraïbe still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Orange et moi Caraïbe as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Orange et moi Caraïbe account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Orange et moi Caraïbe app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Orange et moi Caraïbe right after I cancel?
No. You keep full access to Orange et moi Caraïbe until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.