How to Cancel AeolCloud and Get a Refund
AeolCloud subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AeolCloud billing.
Cancel AeolCloud on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AeolCloud in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AeolCloud until the current billing period ends, then it will not renew.
Cancel AeolCloud on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AeolCloud from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AeolCloud on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AeolCloud
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AeolCloud charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AeolCloud purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AeolCloud users report about billing
Users frequently complain that the app is essentially a web page rather than a native app, leading to slow performance and frequent crashes. Many report issues with logging in, including the lack of Face ID or fingerprint support, requiring manual login each time. Additionally, users are frustrated with the app's inability to save progress, reset individual tests, or provide access to all available tests without additional fees.
Summarized from 68 recent 1-3 star reviews. Read them before you renew.
AeolCloud cancellation: frequently asked questions
Does canceling AeolCloud stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AeolCloud will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AeolCloud?
Refunds are handled by Apple or Google, not by AeolCloud directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AeolCloud charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AeolCloud still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AeolCloud as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AeolCloud account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AeolCloud app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AeolCloud right after I cancel?
No. You keep full access to AeolCloud until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.