How to Cancel Kahoot! - Juega y crea quizzes and Get a Refund
Kahoot! - Juega y crea quizzes subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Kahoot! - Juega y crea quizzes billing.
Cancel Kahoot! - Juega y crea quizzes on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Kahoot! - Juega y crea quizzes in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Kahoot! - Juega y crea quizzes until the current billing period ends, then it will not renew.
Cancel Kahoot! - Juega y crea quizzes on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Kahoot! - Juega y crea quizzes from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Kahoot! - Juega y crea quizzes on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Kahoot! - Juega y crea quizzes
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Kahoot! - Juega y crea quizzes charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Kahoot! - Juega y crea quizzes purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Kahoot! - Juega y crea quizzes users report about billing
Users frequently complain about the app's lack of Spanish language support, issues with functionality and performance, and dissatisfaction with payment options and pricing.
Summarized from 19 recent 1-3 star reviews. Read them before you renew.
Kahoot! - Juega y crea quizzes cancellation: frequently asked questions
Does canceling Kahoot! - Juega y crea quizzes stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Kahoot! - Juega y crea quizzes will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Kahoot! - Juega y crea quizzes?
Refunds are handled by Apple or Google, not by Kahoot! - Juega y crea quizzes directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Kahoot! - Juega y crea quizzes charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Kahoot! - Juega y crea quizzes still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Kahoot! - Juega y crea quizzes as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Kahoot! - Juega y crea quizzes account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Kahoot! - Juega y crea quizzes app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Kahoot! - Juega y crea quizzes right after I cancel?
No. You keep full access to Kahoot! - Juega y crea quizzes until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.