How to Cancel PASS by SKT and Get a Refund
PASS by SKT subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PASS by SKT billing.
Cancel PASS by SKT on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PASS by SKT in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PASS by SKT until the current billing period ends, then it will not renew.
Cancel PASS by SKT on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PASS by SKT from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PASS by SKT on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PASS by SKT
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PASS by SKT charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PASS by SKT purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PASS by SKT users report about billing
Users frequently report the app crashing or freezing, especially during critical moments like identity verification. Many complain about unreliable SMS authentication, with codes not arriving or being filtered as spam. The app is also criticized for being overly complicated, with excessive steps for basic functions and frequent forced updates that break features.
Summarized from 256 recent 1-3 star reviews. Read them before you renew.
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PASS by SKT cancellation: frequently asked questions
Does canceling PASS by SKT stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PASS by SKT will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PASS by SKT?
Refunds are handled by Apple or Google, not by PASS by SKT directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PASS by SKT charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PASS by SKT still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PASS by SKT as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PASS by SKT account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PASS by SKT app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PASS by SKT right after I cancel?
No. You keep full access to PASS by SKT until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.