PetSmart
App Store · PetSmart LLC

Is PetSmart Safe for Kids?

Generally Suitable for Families
4+
official age rating
Shopping
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with PetSmart LLC.

What PetSmart's age rating means

PetSmart holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about PetSmart

Users frequently report technical issues with the PetSmart app, including glitches, slow performance, and problems with booking grooming appointments. Many complain about the app's inability to recognize existing pet profiles or process orders smoothly. Rewards program functionality and customer support are also common pain points.

Grooming booking failsApp glitches and slownessRewards program issues

Summarized from 441 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with PetSmart

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove PetSmart if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall PetSmart on your child's device.

PetSmart for kids: frequently asked questions

Is PetSmart safe for kids?

PetSmart carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does PetSmart have?

The App Store rates PetSmart as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use PetSmart safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove PetSmart from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find PetSmart and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for PetSmart
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews