How to Cancel Frameo and Get a Refund
Frameo subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Frameo billing.
Cancel Frameo on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Frameo in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Frameo until the current billing period ends, then it will not renew.
Cancel Frameo on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Frameo from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Frameo on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Frameo
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Frameo charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Frameo purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Frameo users report about billing
Users frequently complain about essential features being locked behind a paywall, such as deleting photos, managing albums, and uploading more than 10 photos or videos longer than 15 seconds. Many find the app intrusive due to constant pop-ups prompting them to follow Frameo on Instagram. Additionally, technical issues like app crashes, bugs, and unreliable photo transfers are common frustrations.
Summarized from 68 recent 1-3 star reviews. Read them before you renew.
Frameo cancellation: frequently asked questions
Does canceling Frameo stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Frameo will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Frameo?
Refunds are handled by Apple or Google, not by Frameo directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Frameo charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Frameo still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Frameo as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Frameo account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Frameo app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Frameo right after I cancel?
No. You keep full access to Frameo until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.