How to Cancel Planity Pro pour téléphone and Get a Refund
Planity Pro pour téléphone subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Planity Pro pour téléphone billing.
Cancel Planity Pro pour téléphone on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Planity Pro pour téléphone in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Planity Pro pour téléphone until the current billing period ends, then it will not renew.
Cancel Planity Pro pour téléphone on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Planity Pro pour téléphone from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Planity Pro pour téléphone on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Planity Pro pour téléphone
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Planity Pro pour téléphone charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Planity Pro pour téléphone purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Planity Pro pour téléphone users report about billing
Users complain that the phone app is severely limited compared to the tablet or desktop versions, with missing key features like client history, transaction management, and business settings. Many report frequent crashes, bugs, and poor performance, especially after updates. The high subscription cost is frequently cited as unjustified given the app's lack of functionality.
Summarized from 33 recent 1-3 star reviews. Read them before you renew.
Planity Pro pour téléphone cancellation: frequently asked questions
Does canceling Planity Pro pour téléphone stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Planity Pro pour téléphone will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Planity Pro pour téléphone?
Refunds are handled by Apple or Google, not by Planity Pro pour téléphone directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Planity Pro pour téléphone charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Planity Pro pour téléphone still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Planity Pro pour téléphone as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Planity Pro pour téléphone account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Planity Pro pour téléphone app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Planity Pro pour téléphone right after I cancel?
No. You keep full access to Planity Pro pour téléphone until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.