How to Cancel Square: Retail Point of Sale and Get a Refund
Square: Retail Point of Sale subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Square: Retail Point of Sale billing.
Cancel Square: Retail Point of Sale on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Square: Retail Point of Sale in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Square: Retail Point of Sale until the current billing period ends, then it will not renew.
Cancel Square: Retail Point of Sale on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Square: Retail Point of Sale from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Square: Retail Point of Sale on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Square: Retail Point of Sale
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Square: Retail Point of Sale charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Square: Retail Point of Sale purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Square: Retail Point of Sale users report about billing
Users frequently complain about inventory management issues, poor customer support, and app instability. Many report bugs, crashes, and sudden account deactivations without explanation. Pricing changes and lack of integration with other systems like QuickBooks are also common frustrations.
Summarized from 30 recent 1-3 star reviews. Read them before you renew.
Square: Retail Point of Sale cancellation: frequently asked questions
Does canceling Square: Retail Point of Sale stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Square: Retail Point of Sale will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Square: Retail Point of Sale?
Refunds are handled by Apple or Google, not by Square: Retail Point of Sale directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Square: Retail Point of Sale charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Square: Retail Point of Sale still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Square: Retail Point of Sale as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Square: Retail Point of Sale account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Square: Retail Point of Sale app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Square: Retail Point of Sale right after I cancel?
No. You keep full access to Square: Retail Point of Sale until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.