How to Cancel HomeWhiz and Get a Refund
HomeWhiz subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HomeWhiz billing.
Cancel HomeWhiz on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HomeWhiz in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HomeWhiz until the current billing period ends, then it will not renew.
Cancel HomeWhiz on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HomeWhiz from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HomeWhiz on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HomeWhiz
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HomeWhiz charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HomeWhiz purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What HomeWhiz users report about billing
Users frequently report connection issues with their devices, including Wi-Fi and Bluetooth failures, often after app updates. Many complain about the app crashing, not opening, or requiring repeated reinstalls without fixing problems. There are also frustrations about inconsistent device control, missing features, and poor customer support.
Summarized from 401 recent 1-3 star reviews. Read them before you renew.
HomeWhiz cancellation: frequently asked questions
Does canceling HomeWhiz stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HomeWhiz will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HomeWhiz?
Refunds are handled by Apple or Google, not by HomeWhiz directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HomeWhiz charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HomeWhiz still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HomeWhiz as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my HomeWhiz account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HomeWhiz app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HomeWhiz right after I cancel?
No. You keep full access to HomeWhiz until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.