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Bath & Body Works | B&BW

Bath & Body Works | B&BW

iOS

Bath & Body Works Brand Management, Inc.

(1,941,410 total reviews)
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Negative Reviews

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negative reviews found

What users complain about in Bath & Body Works | B&BW

Users report frequent app crashes, login errors, and inability to access rewards or apply promo codes. Many complain the recent update made the app slower, less user-friendly, and incompatible with older devices. Shipping discounts, customer service, and order history features also frequently fail to work as expected.

  • App crashes or login errorsHigh
  • Rewards/promo codes not workingHigh
  • Poor update compatibilityMedium

AI summary of 133 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Bath & Body Works | B&BW?

Negative reviews on Bath & Body Works | B&BW cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Bath & Body Works | B&BW rated on App Store?

Bath & Body Works | B&BW has an average rating of 4.9 stars from 1,941,410 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Bath & Body Works | B&BW have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Bath & Body Works | B&BW, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Bath & Body Works | B&BW worth installing in 2026?

Bath & Body Works | B&BW is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Bath & Body Works | B&BW?

Browse the Shopping category to compare Bath & Body Works | B&BW against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.

Bath & Body Works | B&BW Negative Reviews: What Users Complain About (App Store) | Unstar