KOLEO
App Store · Astarium sp. z o.o.

Is KOLEO Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Astarium sp. z o.o..

What KOLEO's age rating means

KOLEO holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about KOLEO

Users frequently report technical issues with the app, including payment errors, ticket purchase failures, and login problems. Many complain about the refund system, where money is returned to an internal account instead of the original payment method. Other common frustrations include unclear ticket prices, inability to take screenshots, and poor customer service.

Payment and ticket errorsRefund system issuesTechnical glitches

Summarized from 64 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with KOLEO

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove KOLEO if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall KOLEO on your child's device.

KOLEO for kids: frequently asked questions

Is KOLEO safe for kids?

KOLEO carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does KOLEO have?

The App Store rates KOLEO as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use KOLEO safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove KOLEO from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find KOLEO and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for KOLEO
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews