Mi Store
App Store · Beijing Xiaomi Co., Ltd

How to Cancel Mi Store and Get a Refund

Mi Store subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mi Store billing.

Cancel Mi Store on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Mi Store in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Mi Store until the current billing period ends, then it will not renew.

Cancel Mi Store on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Mi Store from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Mi Store on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Mi Store

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mi Store charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Mi Store purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Mi Store users report about billing

Users frequently complain about the Mi Store app being slow, buggy, and prone to crashing, making it difficult to complete purchases. Many report issues with Mi Points not being credited correctly or disappearing entirely. Additionally, poor customer service, delayed shipments, and a lack of responsiveness to problems are recurring frustrations.

App crashes or freezesMi Points issuesPoor customer service

Summarized from 33 recent 1-3 star reviews. Read them before you renew.

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Mi Store cancellation: frequently asked questions

Does canceling Mi Store stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mi Store will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Mi Store?

Refunds are handled by Apple or Google, not by Mi Store directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mi Store charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Mi Store still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Mi Store as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Mi Store account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mi Store app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Mi Store right after I cancel?

No. You keep full access to Mi Store until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Mi Store
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