How to Cancel Pixelmator Pro and Get a Refund
Pixelmator Pro subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Pixelmator Pro billing.
Cancel Pixelmator Pro on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Pixelmator Pro in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Pixelmator Pro until the current billing period ends, then it will not renew.
Cancel Pixelmator Pro on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Pixelmator Pro from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Pixelmator Pro on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Pixelmator Pro
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Pixelmator Pro charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Pixelmator Pro purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Pixelmator Pro users report about billing
Users frequently report performance issues like crashes, slow loading, and lag, especially on M1 Macs and older models. Many complain about poor vector tool implementation, buggy export functionality, and missing features like layer masks and color adjustments. Several note compatibility problems with specific camera file formats and PSD files.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Pixelmator Pro cancellation: frequently asked questions
Does canceling Pixelmator Pro stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Pixelmator Pro will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Pixelmator Pro?
Refunds are handled by Apple or Google, not by Pixelmator Pro directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Pixelmator Pro charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Pixelmator Pro still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Pixelmator Pro as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Pixelmator Pro account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Pixelmator Pro app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Pixelmator Pro right after I cancel?
No. You keep full access to Pixelmator Pro until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.