How to Cancel Get Prepared and Get a Refund
Get Prepared subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Get Prepared billing.
Cancel Get Prepared on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Get Prepared in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Get Prepared until the current billing period ends, then it will not renew.
Cancel Get Prepared on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Get Prepared from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Get Prepared on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Get Prepared
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Get Prepared charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Get Prepared purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Get Prepared cancellation: frequently asked questions
Does canceling Get Prepared stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Get Prepared will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Get Prepared?
Refunds are handled by Apple or Google, not by Get Prepared directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Get Prepared charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Get Prepared still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Get Prepared as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Get Prepared account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Get Prepared app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Get Prepared right after I cancel?
No. You keep full access to Get Prepared until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.