How to Cancel FRITZ!App WLAN and Get a Refund
FRITZ!App WLAN subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about FRITZ!App WLAN billing.
Cancel FRITZ!App WLAN on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find FRITZ!App WLAN in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to FRITZ!App WLAN until the current billing period ends, then it will not renew.
Cancel FRITZ!App WLAN on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select FRITZ!App WLAN from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling FRITZ!App WLAN on its own does not stop billing, you must cancel the subscription here.
How to get a refund for FRITZ!App WLAN
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the FRITZ!App WLAN charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the FRITZ!App WLAN purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What FRITZ!App WLAN users report about billing
Users frequently report that the app crashes, especially when trying to optimize repeater positions. Many complain about inaccurate speed measurements and inconsistent performance. Additionally, the app is criticized for requiring location access and being overly complex for average users.
Summarized from 208 recent 1-3 star reviews. Read them before you renew.
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FRITZ!App WLAN cancellation: frequently asked questions
Does canceling FRITZ!App WLAN stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date FRITZ!App WLAN will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from FRITZ!App WLAN?
Refunds are handled by Apple or Google, not by FRITZ!App WLAN directly. On iPhone, go to reportaproblem.apple.com, sign in, find the FRITZ!App WLAN charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is FRITZ!App WLAN still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows FRITZ!App WLAN as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my FRITZ!App WLAN account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the FRITZ!App WLAN app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to FRITZ!App WLAN right after I cancel?
No. You keep full access to FRITZ!App WLAN until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.