How to Cancel Motionleap di Lightricks and Get a Refund
Motionleap di Lightricks subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Motionleap di Lightricks billing.
Cancel Motionleap di Lightricks on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Motionleap di Lightricks in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Motionleap di Lightricks until the current billing period ends, then it will not renew.
Cancel Motionleap di Lightricks on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Motionleap di Lightricks from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Motionleap di Lightricks on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Motionleap di Lightricks
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Motionleap di Lightricks charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Motionleap di Lightricks purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Motionleap di Lightricks users report about billing
Users are frustrated with the app's shift to a subscription-based model, removing previously free features like animation tools. Many complain about misleading pricing, difficulty canceling subscriptions, and lack of functionality without paying. Others report issues with exporting, device compatibility, and poor customer support.
Summarized from 26 recent 1-3 star reviews. Read them before you renew.
Motionleap di Lightricks cancellation: frequently asked questions
Does canceling Motionleap di Lightricks stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Motionleap di Lightricks will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Motionleap di Lightricks?
Refunds are handled by Apple or Google, not by Motionleap di Lightricks directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Motionleap di Lightricks charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Motionleap di Lightricks still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Motionleap di Lightricks as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Motionleap di Lightricks account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Motionleap di Lightricks app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Motionleap di Lightricks right after I cancel?
No. You keep full access to Motionleap di Lightricks until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.