How to Cancel MyChildAtSchool and Get a Refund
MyChildAtSchool subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyChildAtSchool billing.
Cancel MyChildAtSchool on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyChildAtSchool in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyChildAtSchool until the current billing period ends, then it will not renew.
Cancel MyChildAtSchool on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyChildAtSchool from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyChildAtSchool on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyChildAtSchool
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyChildAtSchool charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyChildAtSchool purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyChildAtSchool users report about billing
Users frequently complain about the app being clunky, unreliable, and poorly designed. Common issues include constant crashes, failed notifications, and difficulty navigating basic functions like payments and messaging. Many reviewers express frustration with missing features, such as search functionality in messages, dark mode, and the inability to edit payment amounts.
Summarized from 181 recent 1-3 star reviews. Read them before you renew.
MyChildAtSchool cancellation: frequently asked questions
Does canceling MyChildAtSchool stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyChildAtSchool will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyChildAtSchool?
Refunds are handled by Apple or Google, not by MyChildAtSchool directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyChildAtSchool charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyChildAtSchool still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyChildAtSchool as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MyChildAtSchool account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyChildAtSchool app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyChildAtSchool right after I cancel?
No. You keep full access to MyChildAtSchool until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.