Is My SoftBank Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with SoftBank Corp..
What My SoftBank's age rating means
My SoftBank holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about My SoftBank
Users frequently complain about the app being slow, unresponsive, or failing to load, often requiring Wi-Fi or VPN to be turned off. Many find the interface confusing and difficult to navigate, especially for checking contract details or managing options. Additionally, there are numerous reports of login issues and frequent updates that users find annoying.
Summarized from 367 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with My SoftBank
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My SoftBank if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My SoftBank on your child's device.
My SoftBank for kids: frequently asked questions
Is My SoftBank safe for kids?
My SoftBank carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does My SoftBank have?
The App Store rates My SoftBank as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use My SoftBank safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove My SoftBank from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My SoftBank and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.