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My SoftBank

My SoftBank

iOS

SoftBank Corp.

(77,939 total reviews)
Utilities
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in My SoftBank

Users frequently complain about the app being slow, unresponsive, or failing to load, often requiring Wi-Fi or VPN to be turned off. Many find the interface confusing and difficult to navigate, especially for checking contract details or managing options. Additionally, there are numerous reports of login issues and frequent updates that users find annoying.

  • Slow or unresponsive appHigh
  • Confusing interfaceHigh
  • Login issuesMedium

AI summary of 367 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in My SoftBank?

Negative reviews on My SoftBank cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is My SoftBank rated on App Store?

My SoftBank has an average rating of 4.0 stars from 77,939 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does My SoftBank have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For My SoftBank, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is My SoftBank worth installing in 2026?

My SoftBank is well-rated overall with 4.0 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to My SoftBank?

Browse the Utilities category to compare My SoftBank against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.