How to Cancel Escaner Documentos PDF Scanner and Get a Refund
Escaner Documentos PDF Scanner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Escaner Documentos PDF Scanner billing.
Cancel Escaner Documentos PDF Scanner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Escaner Documentos PDF Scanner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Escaner Documentos PDF Scanner until the current billing period ends, then it will not renew.
Cancel Escaner Documentos PDF Scanner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Escaner Documentos PDF Scanner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Escaner Documentos PDF Scanner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Escaner Documentos PDF Scanner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Escaner Documentos PDF Scanner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Escaner Documentos PDF Scanner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Escaner Documentos PDF Scanner users report about billing
Users complain that the app is essentially unusable without paying, with key features like exporting or sharing scans locked behind a paywall. Many express frustration over the high subscription cost (R$25-50/week) and report difficulty canceling subscriptions or getting refunds. Several mention being charged unexpectedly or feeling misled about the app's free functionality.
Summarized from 52 recent 1-3 star reviews. Read them before you renew.
Escaner Documentos PDF Scanner cancellation: frequently asked questions
Does canceling Escaner Documentos PDF Scanner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Escaner Documentos PDF Scanner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Escaner Documentos PDF Scanner?
Refunds are handled by Apple or Google, not by Escaner Documentos PDF Scanner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Escaner Documentos PDF Scanner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Escaner Documentos PDF Scanner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Escaner Documentos PDF Scanner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Escaner Documentos PDF Scanner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Escaner Documentos PDF Scanner app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Escaner Documentos PDF Scanner right after I cancel?
No. You keep full access to Escaner Documentos PDF Scanner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.