How to Cancel L’Identité Numérique La Poste and Get a Refund
L’Identité Numérique La Poste subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about L’Identité Numérique La Poste billing.
Cancel L’Identité Numérique La Poste on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find L’Identité Numérique La Poste in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to L’Identité Numérique La Poste until the current billing period ends, then it will not renew.
Cancel L’Identité Numérique La Poste on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select L’Identité Numérique La Poste from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling L’Identité Numérique La Poste on its own does not stop billing, you must cancel the subscription here.
How to get a refund for L’Identité Numérique La Poste
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the L’Identité Numérique La Poste charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the L’Identité Numérique La Poste purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What L’Identité Numérique La Poste users report about billing
Users frequently report encountering persistent errors and bugs, making the app unreliable for identity verification and account recovery. Many complain about compatibility issues with older iOS versions and devices, rendering the app unusable. Additionally, the lack of effective customer support exacerbates frustration when technical issues arise.
Summarized from 195 recent 1-3 star reviews. Read them before you renew.
L’Identité Numérique La Poste cancellation: frequently asked questions
Does canceling L’Identité Numérique La Poste stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date L’Identité Numérique La Poste will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from L’Identité Numérique La Poste?
Refunds are handled by Apple or Google, not by L’Identité Numérique La Poste directly. On iPhone, go to reportaproblem.apple.com, sign in, find the L’Identité Numérique La Poste charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is L’Identité Numérique La Poste still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows L’Identité Numérique La Poste as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my L’Identité Numérique La Poste account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the L’Identité Numérique La Poste app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to L’Identité Numérique La Poste right after I cancel?
No. You keep full access to L’Identité Numérique La Poste until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.