How to Cancel ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 and Get a Refund
ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 billing.
Cancel ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 until the current billing period ends, then it will not renew.
Cancel ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ゆうちょPay － べんりでおトクなゆうちょのスマホ決済
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 users report about billing
Users frequently report login issues, including being unable to log in even with correct credentials and requiring a device change code. Many complain about the app not functioning properly, such as failing to launch or displaying errors. Additionally, users find the app inconvenient due to a 24-hour waiting period after registration and limited usability in stores.
Summarized from 414 recent 1-3 star reviews. Read them before you renew.
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ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 cancellation: frequently asked questions
Does canceling ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ゆうちょPay － べんりでおトクなゆうちょのスマホ決済?
Refunds are handled by Apple or Google, not by ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 right after I cancel?
No. You keep full access to ゆうちょPay － べんりでおトクなゆうちょのスマホ決済 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.