How to Cancel Check-in TS and Get a Refund
Check-in TS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Check-in TS billing.
Cancel Check-in TS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Check-in TS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Check-in TS until the current billing period ends, then it will not renew.
Cancel Check-in TS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Check-in TS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Check-in TS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Check-in TS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Check-in TS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Check-in TS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Check-in TS users report about billing
Users frequently report being unable to log into the app, with many stating it either crashes or shows error messages. The password recovery feature also fails to work, forcing users to access services only via the website. Some note the app is limited to organizers, unlike competitors that allow general user registrations.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
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Check-in TS cancellation: frequently asked questions
Does canceling Check-in TS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Check-in TS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Check-in TS?
Refunds are handled by Apple or Google, not by Check-in TS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Check-in TS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Check-in TS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Check-in TS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Check-in TS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Check-in TS app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Check-in TS right after I cancel?
No. You keep full access to Check-in TS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.