How to Cancel 나이스OTP and Get a Refund
나이스OTP subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 나이스OTP billing.
Cancel 나이스OTP on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 나이스OTP in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 나이스OTP until the current billing period ends, then it will not renew.
Cancel 나이스OTP on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 나이스OTP from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 나이스OTP on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 나이스OTP
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 나이스OTP charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 나이스OTP purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 나이스OTP users report about billing
Users frequently complain about constant authentication failures and the need for repeated re-authentication, even shortly after initial verification. Many express frustration with the app's poor functionality, including bugs, errors, and missing features after updates. There is also widespread criticism of the app's design, particularly for users with larger font settings, where OTP numbers are cut off.
Summarized from 70 recent 1-3 star reviews. Read them before you renew.
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나이스OTP cancellation: frequently asked questions
Does canceling 나이스OTP stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 나이스OTP will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 나이스OTP?
Refunds are handled by Apple or Google, not by 나이스OTP directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 나이스OTP charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 나이스OTP still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 나이스OTP as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 나이스OTP account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 나이스OTP app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 나이스OTP right after I cancel?
No. You keep full access to 나이스OTP until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.