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My WebID

My WebID

iOS

WebID Solutions GmbH

(63,171 total reviews)
Finance
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in My WebID

Users frequently complain about unfriendly, impatient, and sometimes disrespectful staff during video identification calls, with many reporting abrupt hang-ups. Technical issues like long wait times, poor audio quality, and failure to support promised eID functionality are also common. Some users feel the process is unnecessarily complicated or degrading, especially when ID document requirements aren't clearly communicated.

  • Unfriendly or rude staffHigh
  • Poor audio or language barriersHigh
  • Staff abruptly hang upMedium

AI summary of 173 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in My WebID?

Negative reviews on My WebID cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is My WebID rated on App Store?

My WebID has an average rating of 4.5 stars from 63,171 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does My WebID have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For My WebID, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is My WebID worth installing in 2026?

My WebID is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to My WebID?

Browse the Finance category to compare My WebID against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.