How to Cancel Medibank OSHC and Get a Refund
Medibank OSHC subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Medibank OSHC billing.
Cancel Medibank OSHC on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Medibank OSHC in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Medibank OSHC until the current billing period ends, then it will not renew.
Cancel Medibank OSHC on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Medibank OSHC from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Medibank OSHC on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Medibank OSHC
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Medibank OSHC charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Medibank OSHC purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Medibank OSHC users report about billing
Users frequently report issues with logging into the app, despite being able to access their accounts via the website. Many also complain about the app crashing or failing to open altogether. Additionally, there are frequent complaints about difficulties submitting claims, particularly due to a restrictive 2MB file size limit for uploads.
Summarized from 40 recent 1-3 star reviews. Read them before you renew.
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Medibank OSHC cancellation: frequently asked questions
Does canceling Medibank OSHC stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Medibank OSHC will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Medibank OSHC?
Refunds are handled by Apple or Google, not by Medibank OSHC directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Medibank OSHC charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Medibank OSHC still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Medibank OSHC as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Medibank OSHC account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Medibank OSHC app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Medibank OSHC right after I cancel?
No. You keep full access to Medibank OSHC until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.