How to Cancel Hop Ball 3D and Get a Refund
Hop Ball 3D subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hop Ball 3D billing.
Cancel Hop Ball 3D on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hop Ball 3D in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hop Ball 3D until the current billing period ends, then it will not renew.
Cancel Hop Ball 3D on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hop Ball 3D from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hop Ball 3D on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hop Ball 3D
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hop Ball 3D charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hop Ball 3D purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hop Ball 3D users report about billing
Users frequently complain that the app crashes or fails to open, making it unplayable. Many feel misled by ads showing features like custom song selection that aren't actually available in the app. Excessive ads, poor song selection, and performance issues like battery drain and lag are also common frustrations.
Summarized from 16 recent 1-3 star reviews. Read them before you renew.
Hop Ball 3D cancellation: frequently asked questions
Does canceling Hop Ball 3D stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hop Ball 3D will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hop Ball 3D?
Refunds are handled by Apple or Google, not by Hop Ball 3D directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hop Ball 3D charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hop Ball 3D still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hop Ball 3D as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hop Ball 3D account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hop Ball 3D app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hop Ball 3D right after I cancel?
No. You keep full access to Hop Ball 3D until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.