Is CBP Link Legit & Safe?
CBP Link has a low 1.8 star rating from 536 ratings. The complaints below are substantial and worth reading carefully before you trust it with payments or personal data.
Based on public App Store data and user reviews. Not affiliated with US Customs and Border Protection.
What users complain about in CBP Link
Users complain about the CBP Link app being unreliable, with frequent errors and bugs that prevent them from completing processes like scheduling appointments or submitting photos. Many express frustration over long waiting times and unfair prioritization, where newer applications sometimes get processed faster than older ones. Additionally, there are reports of poor customer support and lack of responsiveness to user complaints.
Summarized from 21 recent 1-3 star reviews.
CBP Link: frequently asked questions
Is CBP Link legit?
CBP Link is a legitimate app listed on the App Store with a 1.8 star rating from 536 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is CBP Link safe to download?
CBP Link is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is CBP Link a scam?
CBP Link is a listed App Store app, not an unknown link, but its 1.8 star rating means a meaningful share of users are unhappy. Read the 1-3 star complaints below for billing, refund, and "doesn't work as advertised" reports before paying.
Why does CBP Link have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download CBP Link?
Read the negative reviews below before downloading CBP Link. Its rating suggests a real chance the recurring complaints could affect you.