CBP Link
App Store · US Customs and Border Protection

Is CBP Link Safe for Kids?

Generally Suitable for Families
4+
official age rating
Business
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with US Customs and Border Protection.

What CBP Link's age rating means

CBP Link holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about CBP Link

Users report frequent technical issues with the CBP Link app, including errors during photo submission, appointment scheduling failures, and profile data not saving. Many complain about long wait times and unfair appointment distribution, leaving families stranded. The app often crashes or shows capacity errors, especially after updates, causing significant frustration.

Photo submission errorsAppointment scheduling failuresProfile data not saving

Summarized from 11 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with CBP Link

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove CBP Link if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall CBP Link on your child's device.

CBP Link for kids: frequently asked questions

Is CBP Link safe for kids?

CBP Link carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does CBP Link have?

The App Store rates CBP Link as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use CBP Link safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove CBP Link from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find CBP Link and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for CBP Link
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews