How to Cancel DMMポイントクラブ - DMMポイントを管理するアプリ！ and Get a Refund
DMMポイントクラブ - DMMポイントを管理するアプリ！ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DMMポイントクラブ - DMMポイントを管理するアプリ！ billing.
Cancel DMMポイントクラブ - DMMポイントを管理するアプリ！ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DMMポイントクラブ - DMMポイントを管理するアプリ！ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DMMポイントクラブ - DMMポイントを管理するアプリ！ until the current billing period ends, then it will not renew.
Cancel DMMポイントクラブ - DMMポイントを管理するアプリ！ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DMMポイントクラブ - DMMポイントを管理するアプリ！ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DMMポイントクラブ - DMMポイントを管理するアプリ！ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DMMポイントクラブ - DMMポイントを管理するアプリ！
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DMMポイントクラブ - DMMポイントを管理するアプリ！ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DMMポイントクラブ - DMMポイントを管理するアプリ！ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DMMポイントクラブ - DMMポイントを管理するアプリ！ users report about billing
Users frequently complain about the app becoming increasingly difficult to earn points with, often citing reduced rewards and unfair game mechanics. Many report technical issues like frequent network errors, unresponsive ads, and slow performance. A significant number of reviews also mention poor customer support and unfulfilled rewards despite completing tasks.
Summarized from 464 recent 1-3 star reviews. Read them before you renew.
DMMポイントクラブ - DMMポイントを管理するアプリ！ cancellation: frequently asked questions
Does canceling DMMポイントクラブ - DMMポイントを管理するアプリ！ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DMMポイントクラブ - DMMポイントを管理するアプリ！ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DMMポイントクラブ - DMMポイントを管理するアプリ！?
Refunds are handled by Apple or Google, not by DMMポイントクラブ - DMMポイントを管理するアプリ！ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DMMポイントクラブ - DMMポイントを管理するアプリ！ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DMMポイントクラブ - DMMポイントを管理するアプリ！ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DMMポイントクラブ - DMMポイントを管理するアプリ！ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DMMポイントクラブ - DMMポイントを管理するアプリ！ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DMMポイントクラブ - DMMポイントを管理するアプリ！ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DMMポイントクラブ - DMMポイントを管理するアプリ！ right after I cancel?
No. You keep full access to DMMポイントクラブ - DMMポイントを管理するアプリ！ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.