M&S India

iOS

Marks and Spencer

5.0

(78,066 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in M&S India

Users frequently report orders being canceled without explanation, often after payment. The app is criticized for being slow, buggy, and difficult to navigate, with frequent payment and loading issues. Many complain about poor customer service, lack of product availability, and difficulties with refunds or returns.

Orders canceled after paymentHigh
App is slow and buggyHigh
Poor customer serviceMedium

AI summary of 293 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in M&S India?

Negative reviews on M&S India cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is M&S India rated on App Store?

M&S India has an average rating of 4.7 stars from 78,066 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does M&S India have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For M&S India, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is M&S India worth installing in 2026?

M&S India is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to M&S India?

Browse the Shopping category to compare M&S India against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.