How to Cancel Dessine et Grimpe and Get a Refund
Dessine et Grimpe subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Dessine et Grimpe billing.
Cancel Dessine et Grimpe on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Dessine et Grimpe in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Dessine et Grimpe until the current billing period ends, then it will not renew.
Cancel Dessine et Grimpe on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Dessine et Grimpe from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Dessine et Grimpe on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Dessine et Grimpe
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Dessine et Grimpe charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Dessine et Grimpe purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Dessine et Grimpe users report about billing
Users frequently complain about excessive ads disrupting gameplay, repetitive mechanics leading to boredom, and bugs causing crashes or freezes. Many also mention that the game becomes too easy or monotonous after initial stages. Some paid users express frustration over ads still appearing despite in-app purchases.
Summarized from 254 recent 1-3 star reviews. Read them before you renew.
Dessine et Grimpe cancellation: frequently asked questions
Does canceling Dessine et Grimpe stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Dessine et Grimpe will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Dessine et Grimpe?
Refunds are handled by Apple or Google, not by Dessine et Grimpe directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Dessine et Grimpe charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Dessine et Grimpe still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Dessine et Grimpe as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Dessine et Grimpe account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Dessine et Grimpe app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Dessine et Grimpe right after I cancel?
No. You keep full access to Dessine et Grimpe until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.