Verizon Care Smart
App Store · Verizon Wireless

Is Verizon Care Smart Safe for Kids?

Not Designed for Children
17+
official age rating
Lifestyle
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Verizon Wireless.

What Verizon Care Smart's age rating means

The App Store gives Verizon Care Smart an official 17+ rating, so the store considers it unsuitable for children. That usually reflects mature themes, chat with strangers, suggestive content, or gambling-style mechanics. For a child or younger teen, treat this as a clear caution.

What parents and users report about Verizon Care Smart

Users report frequent login issues, especially after updates, with Apple ID sign-in problems being particularly common. Many experience app crashes, setup failures, and unresponsive customer support. Location tracking inaccuracies and device pairing errors are also widespread complaints.

Login/Apple ID failuresApp crashes/not workingPoor customer support

Summarized from 36 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Verizon Care Smart

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Verizon Care Smart if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Verizon Care Smart on your child's device.

Verizon Care Smart for kids: frequently asked questions

Is Verizon Care Smart safe for kids?

Verizon Care Smart carries an official age rating of 17+ on the App Store, which means it is not designed for children. It is a real, listed app, but the store itself flags it for a mature audience. If a younger child wants it, the rating alone is a strong reason to say no or to supervise closely.

What age rating does Verizon Care Smart have?

The App Store rates Verizon Care Smart as 17+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Verizon Care Smart safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Verizon Care Smart from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Verizon Care Smart and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Verizon Care Smart
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews