How to Cancel AliExpress - ваш маркетплейс and Get a Refund
AliExpress - ваш маркетплейс subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AliExpress - ваш маркетплейс billing.
Cancel AliExpress - ваш маркетплейс on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AliExpress - ваш маркетплейс in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AliExpress - ваш маркетплейс until the current billing period ends, then it will not renew.
Cancel AliExpress - ваш маркетплейс on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AliExpress - ваш маркетплейс from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AliExpress - ваш маркетплейс on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AliExpress - ваш маркетплейс
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AliExpress - ваш маркетплейс charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AliExpress - ваш маркетплейс purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AliExpress - ваш маркетплейс users report about billing
Users frequently complain about technical issues with the app, including broken scrolling and crashes. Many report receiving incorrect or defective items, with poor seller accountability and ineffective customer support. VPN restrictions and passport verification problems also hinder the shopping experience.
Summarized from 137 recent 1-3 star reviews. Read them before you renew.
AliExpress - ваш маркетплейс cancellation: frequently asked questions
Does canceling AliExpress - ваш маркетплейс stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AliExpress - ваш маркетплейс will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AliExpress - ваш маркетплейс?
Refunds are handled by Apple or Google, not by AliExpress - ваш маркетплейс directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AliExpress - ваш маркетплейс charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AliExpress - ваш маркетплейс still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AliExpress - ваш маркетплейс as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AliExpress - ваш маркетплейс account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AliExpress - ваш маркетплейс app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AliExpress - ваш маркетплейс right after I cancel?
No. You keep full access to AliExpress - ваш маркетплейс until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.