QuickBooks Desktop

iOS

Intuit Inc.

2.0

(118 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in QuickBooks Desktop

Users frequently complain about the app's poor functionality, including issues with logging in, finding company files, and syncing with the desktop version. Many also express frustration with the app's glitches, freezing, and lack of support for basic features like scanning receipts or managing multiple accounts. Additionally, there are complaints about the high subscription cost and lack of customer support.

Login and company file issuesHigh
App freezes or glitchesHigh
Poor customer supportMedium

AI summary of 57 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in QuickBooks Desktop?

Negative reviews on QuickBooks Desktop cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is QuickBooks Desktop rated on App Store?

QuickBooks Desktop has an average rating of 1.9 stars from 118 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does QuickBooks Desktop have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For QuickBooks Desktop, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is QuickBooks Desktop worth installing in 2026?

QuickBooks Desktop has a low rating of 1.9 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to QuickBooks Desktop?

Browse the Business category to compare QuickBooks Desktop against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.