How to Cancel Chessable: Study Chess Smarter and Get a Refund
Chessable: Study Chess Smarter subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Chessable: Study Chess Smarter billing.
Cancel Chessable: Study Chess Smarter on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Chessable: Study Chess Smarter in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Chessable: Study Chess Smarter until the current billing period ends, then it will not renew.
Cancel Chessable: Study Chess Smarter on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Chessable: Study Chess Smarter from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Chessable: Study Chess Smarter on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Chessable: Study Chess Smarter
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Chessable: Study Chess Smarter charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Chessable: Study Chess Smarter purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Chessable: Study Chess Smarter users report about billing
Users complain about frequent app crashes, poor offline functionality, and missing key features like an opening explorer. Many report bugs like unresponsive controls, login issues, and slow performance, especially in offline mode. Several also mention high course prices and frustration with paid PRO features not working as advertised.
Summarized from 24 recent 1-3 star reviews. Read them before you renew.
Chessable: Study Chess Smarter cancellation: frequently asked questions
Does canceling Chessable: Study Chess Smarter stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Chessable: Study Chess Smarter will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Chessable: Study Chess Smarter?
Refunds are handled by Apple or Google, not by Chessable: Study Chess Smarter directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Chessable: Study Chess Smarter charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Chessable: Study Chess Smarter still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Chessable: Study Chess Smarter as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Chessable: Study Chess Smarter account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Chessable: Study Chess Smarter app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Chessable: Study Chess Smarter right after I cancel?
No. You keep full access to Chessable: Study Chess Smarter until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.