How to Cancel auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに and Get a Refund
auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに billing.
Cancel auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに until the current billing period ends, then it will not renew.
Cancel auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに on its own does not stop billing, you must cancel the subscription here.
How to get a refund for auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに cancellation: frequently asked questions
Does canceling auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに?
Refunds are handled by Apple or Google, not by auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに directly. On iPhone, go to reportaproblem.apple.com, sign in, find the auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに right after I cancel?
No. You keep full access to auウェルネス-ヘルスケア＆歩数・体重がコイン/ポイントに until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.