How to Cancel SeaBank and Get a Refund
SeaBank subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SeaBank billing.
Cancel SeaBank on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SeaBank in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SeaBank until the current billing period ends, then it will not renew.
Cancel SeaBank on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SeaBank from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SeaBank on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SeaBank
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SeaBank charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SeaBank purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SeaBank users report about billing
Users frequently complain about pending or failed QRIS and bank transfers, with funds deducted but not received by recipients. Many report poor customer service, including unresponsive or ineffective support and long resolution times. App functionality issues like login loops, forced updates, and sudden maintenance disruptions are also common frustrations.
Summarized from 108 recent 1-3 star reviews. Read them before you renew.
SeaBank cancellation: frequently asked questions
Does canceling SeaBank stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SeaBank will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SeaBank?
Refunds are handled by Apple or Google, not by SeaBank directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SeaBank charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SeaBank still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SeaBank as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my SeaBank account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SeaBank app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SeaBank right after I cancel?
No. You keep full access to SeaBank until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.