BookCabin

iOS

PT. KABIN KITA TOP

5.0

(11,590 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in BookCabin

Users frequently complain about the app's inability to process online check-ins, with many reporting constant errors and bugs. Other major issues include poor customer service, difficulty with refunds, and unreliable seat selection. The app is also criticized for being slow, confusing, and poorly designed.

Online check-in failsHigh
Poor customer serviceHigh
Refund process difficultMedium

AI summary of 234 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in BookCabin?

Negative reviews on BookCabin cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is BookCabin rated on App Store?

BookCabin has an average rating of 4.7 stars from 11,590 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does BookCabin have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For BookCabin, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is BookCabin worth installing in 2026?

BookCabin is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to BookCabin?

Browse the Travel category to compare BookCabin against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.