How to Cancel Meine Arztdokumente and Get a Refund
Meine Arztdokumente subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Meine Arztdokumente billing.
Cancel Meine Arztdokumente on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Meine Arztdokumente in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Meine Arztdokumente until the current billing period ends, then it will not renew.
Cancel Meine Arztdokumente on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Meine Arztdokumente from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Meine Arztdokumente on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Meine Arztdokumente
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Meine Arztdokumente charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Meine Arztdokumente purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Meine Arztdokumente users report about billing
Users frequently report registration failures, unreliable notifications for new documents, and poor customer support. Many experience technical errors like 'Error 1002' during setup or login, leading to missed bills and late fees. The app is criticized for being confusing, deleting data, and lacking practical features.
Summarized from 58 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Meine Arztdokumente
Highly rated Productivity apps with the lowest share of negative reviews, from our weekly store data.
Meine Arztdokumente cancellation: frequently asked questions
Does canceling Meine Arztdokumente stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Meine Arztdokumente will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Meine Arztdokumente?
Refunds are handled by Apple or Google, not by Meine Arztdokumente directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Meine Arztdokumente charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Meine Arztdokumente still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Meine Arztdokumente as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Meine Arztdokumente account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Meine Arztdokumente app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Meine Arztdokumente right after I cancel?
No. You keep full access to Meine Arztdokumente until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.