How to Cancel ひかりＴＶテレビ and Get a Refund
ひかりＴＶテレビ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ひかりＴＶテレビ billing.
Cancel ひかりＴＶテレビ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ひかりＴＶテレビ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ひかりＴＶテレビ until the current billing period ends, then it will not renew.
Cancel ひかりＴＶテレビ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ひかりＴＶテレビ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ひかりＴＶテレビ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ひかりＴＶテレビ
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ひかりＴＶテレビ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ひかりＴＶテレビ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ひかりＴＶテレビ users report about billing
Users frequently report the app failing to connect or stream content, especially on iOS devices and when attempting to use it outside the home. Many complain about poor customer support and unresolved technical issues that persist for months. The app's advertised features, like remote viewing and recording, often do not work as expected.
Summarized from 193 recent 1-3 star reviews. Read them before you renew.
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ひかりＴＶテレビ cancellation: frequently asked questions
Does canceling ひかりＴＶテレビ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ひかりＴＶテレビ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ひかりＴＶテレビ?
Refunds are handled by Apple or Google, not by ひかりＴＶテレビ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ひかりＴＶテレビ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ひかりＴＶテレビ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ひかりＴＶテレビ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ひかりＴＶテレビ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ひかりＴＶテレビ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ひかりＴＶテレビ right after I cancel?
No. You keep full access to ひかりＴＶテレビ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.