How to Cancel Showroom:Presenter and Get a Refund
Showroom:Presenter subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Showroom:Presenter billing.
Cancel Showroom:Presenter on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Showroom:Presenter in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Showroom:Presenter until the current billing period ends, then it will not renew.
Cancel Showroom:Presenter on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Showroom:Presenter from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Showroom:Presenter on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Showroom:Presenter
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Showroom:Presenter charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Showroom:Presenter purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Showroom:Presenter cancellation: frequently asked questions
Does canceling Showroom:Presenter stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Showroom:Presenter will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Showroom:Presenter?
Refunds are handled by Apple or Google, not by Showroom:Presenter directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Showroom:Presenter charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Showroom:Presenter still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Showroom:Presenter as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Showroom:Presenter account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Showroom:Presenter app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Showroom:Presenter right after I cancel?
No. You keep full access to Showroom:Presenter until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.