How to Cancel Rock Identifier: Stone ID and Get a Refund
Rock Identifier: Stone ID subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Rock Identifier: Stone ID billing.
Cancel Rock Identifier: Stone ID on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Rock Identifier: Stone ID in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Rock Identifier: Stone ID until the current billing period ends, then it will not renew.
Cancel Rock Identifier: Stone ID on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Rock Identifier: Stone ID from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Rock Identifier: Stone ID on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Rock Identifier: Stone ID
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Rock Identifier: Stone ID charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Rock Identifier: Stone ID purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Rock Identifier: Stone ID users report about billing
Users frequently complain about the app's inaccurate identification of rocks and gems, even with certified samples. Many express frustration over the app being misleadingly advertised as free, then requiring a paid subscription with unclear cancellation terms. Technical issues like crashes, limited free functionality, and inconsistent results for the same stone are also common complaints.
Summarized from 65 recent 1-3 star reviews. Read them before you renew.
Rock Identifier: Stone ID cancellation: frequently asked questions
Does canceling Rock Identifier: Stone ID stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Rock Identifier: Stone ID will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Rock Identifier: Stone ID?
Refunds are handled by Apple or Google, not by Rock Identifier: Stone ID directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Rock Identifier: Stone ID charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Rock Identifier: Stone ID still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Rock Identifier: Stone ID as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Rock Identifier: Stone ID account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Rock Identifier: Stone ID app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Rock Identifier: Stone ID right after I cancel?
No. You keep full access to Rock Identifier: Stone ID until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.