TOKYOふたり結婚応援パスポート
App Store · Tokyo Metropolitan Government

How to Cancel TOKYOふたり結婚応援パスポート and Get a Refund

TOKYOふたり結婚応援パスポート subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TOKYOふたり結婚応援パスポート billing.

Cancel TOKYOふたり結婚応援パスポート on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find TOKYOふたり結婚応援パスポート in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to TOKYOふたり結婚応援パスポート until the current billing period ends, then it will not renew.

Cancel TOKYOふたり結婚応援パスポート on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select TOKYOふたり結婚応援パスポート from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling TOKYOふたり結婚応援パスポート on its own does not stop billing, you must cancel the subscription here.

How to get a refund for TOKYOふたり結婚応援パスポート

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the TOKYOふたり結婚応援パスポート charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the TOKYOふたり結婚応援パスポート purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What TOKYOふたり結婚応援パスポート users report about billing

Users report frequent login and registration failures, with many unable to even access the app. The app's search functionality is criticized for being slow, unresponsive, or showing no results. Additionally, the interface is described as poorly designed, with confusing navigation and unclear display of participating businesses.

Login and registration failuresSearch functionality not workingPoor user interface design

Summarized from 14 recent 1-3 star reviews. Read them before you renew.

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TOKYOふたり結婚応援パスポート cancellation: frequently asked questions

Does canceling TOKYOふたり結婚応援パスポート stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TOKYOふたり結婚応援パスポート will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from TOKYOふたり結婚応援パスポート?

Refunds are handled by Apple or Google, not by TOKYOふたり結婚応援パスポート directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TOKYOふたり結婚応援パスポート charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is TOKYOふたり結婚応援パスポート still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows TOKYOふたり結婚応援パスポート as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my TOKYOふたり結婚応援パスポート account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TOKYOふたり結婚応援パスポート app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to TOKYOふたり結婚応援パスポート right after I cancel?

No. You keep full access to TOKYOふたり結婚応援パスポート until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for TOKYOふたり結婚応援パスポート
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