How to Cancel Currency Converter by Wise and Get a Refund
Currency Converter by Wise subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Currency Converter by Wise billing.
Cancel Currency Converter by Wise on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Currency Converter by Wise in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Currency Converter by Wise until the current billing period ends, then it will not renew.
Cancel Currency Converter by Wise on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Currency Converter by Wise from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Currency Converter by Wise on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Currency Converter by Wise
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Currency Converter by Wise charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Currency Converter by Wise purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Currency Converter by Wise users report about billing
Users frequently report bugs like unresponsive keyboards, inability to change currencies, and network errors. Many complain about missing customization options, such as rearranging favorites or setting default currencies. The widget functionality is also criticized for not working properly or being less useful than competitors' widgets.
Summarized from 19 recent 1-3 star reviews. Read them before you renew.
Currency Converter by Wise cancellation: frequently asked questions
Does canceling Currency Converter by Wise stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Currency Converter by Wise will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Currency Converter by Wise?
Refunds are handled by Apple or Google, not by Currency Converter by Wise directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Currency Converter by Wise charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Currency Converter by Wise still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Currency Converter by Wise as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Currency Converter by Wise account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Currency Converter by Wise app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Currency Converter by Wise right after I cancel?
No. You keep full access to Currency Converter by Wise until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.