Mariano’s
App Store · The Kroger Co.

How to Cancel Mariano’s and Get a Refund

Mariano’s subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mariano’s billing.

Cancel Mariano’s on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Mariano’s in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Mariano’s until the current billing period ends, then it will not renew.

Cancel Mariano’s on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Mariano’s from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Mariano’s on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Mariano’s

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mariano’s charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Mariano’s purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Mariano’s users report about billing

Users frequently complain about the app's poor functionality after updates, including broken features like order pickup status, shopping lists, and fuel points. Many find the interface difficult to navigate, with clunky search, coupon clipping, and item sorting. Delivery and pickup options are also criticized for limited item availability and unreliable service.

Broken shopping list functionPoor navigation and UIDelivery/pickup issues

Summarized from 154 recent 1-3 star reviews. Read them before you renew.

Mariano’s cancellation: frequently asked questions

Does canceling Mariano’s stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mariano’s will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Mariano’s?

Refunds are handled by Apple or Google, not by Mariano’s directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mariano’s charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Mariano’s still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Mariano’s as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Mariano’s account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mariano’s app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Mariano’s right after I cancel?

No. You keep full access to Mariano’s until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Mariano’s
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews