How to Cancel Cisco Business and Get a Refund
Cisco Business subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cisco Business billing.
Cancel Cisco Business on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cisco Business in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cisco Business until the current billing period ends, then it will not renew.
Cancel Cisco Business on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cisco Business from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cisco Business on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cisco Business
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cisco Business charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cisco Business purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cisco Business users report about billing
Users frequently report that the Cisco Business app is difficult to use, fails to connect or configure devices, and provides little to no useful functionality. Many reviewers express frustration with setup errors, inability to connect to previously configured sites, and overly restrictive password requirements.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
Cisco Business cancellation: frequently asked questions
Does canceling Cisco Business stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cisco Business will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cisco Business?
Refunds are handled by Apple or Google, not by Cisco Business directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cisco Business charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cisco Business still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cisco Business as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Cisco Business account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cisco Business app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cisco Business right after I cancel?
No. You keep full access to Cisco Business until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.